Window cleaning crew knowledge

Window cleaning job notes that stay with the site

The first visit teaches parking, which door to use, which ladder this elevation needs, and the customer rules that keep the stop short. The second visit should not start from scratch.

One company subscription · Invite your crew · $9.99/month

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Recurring window routes lose the details that make them fast

Window cleaning is repeat work on the same houses and buildings. The knowledge that makes a stop clean — don’t park in the driveway, west glass fogs before 9, leave the invoice in the mailbox, the dog stays in back — lives in the tech who did it last. When that person is off, the next crew knocks, hunts for water, or brings the wrong ladder.

What usually lives in someone’s head

Residential route

Park on Maple, not the driveway. Don’t knock — baby naps 1–3. Squeegees in the left shed. Interior only if the owner texts the night before. In SiteSight those instructions sit on the job with photos of the gate and the shed.

Storefront / commercial glass

Loading zone is 20 minutes. Badge at the east desk. Scaffold stored in the basement cage. Ground-floor glass first so the cafe can open. Attach the storefront SOP and last visit’s notes so a substitute crew does not invent a new sequence.

High or awkward elevations

This house needs the 32-foot, not the 28. Extension cord for the water-fed pole is on the north side. Known bee nest under the eaves in June. Record the equipment list and the hazard so the next crew is not discovering it from the truck.

How SiteSight holds a window-cleaning job

  • Job information keeps parking, access, and customer rules with the address.
  • Equipment lists remember the ladder, pole, or water-fed setup this site actually needed.
  • Hazard notes record what the last crew found — bees, slick decks, live wires — without claiming SiteSight certifies a safety decision.
  • SOPs attach how this company washes a storefront or a two-story house.
  • Notes and photos capture before/after conditions, gate codes written on a scrap, and “west windows wait for sun.”
  • Live site conditions put weather next to the job when the company adds a weather key, so wind is not something you check in a different app. SiteSight does not decide whether you should be on a ladder.

Window-cleaning details that belong on the job

Parking and loading

Side street vs driveway, loading zones, where the trailer actually fits.

Customer instructions

Don’t knock, invoice in mailbox, nights, pets, interiors by request.

Building access

Gate codes, desk badges, which entrance is unlocked at 7 a.m.

Ladder and equipment

Height, pole vs ladder, water source, what this elevation required last time.

Recurring-site notes

Fogging glass, landscaping that blocks a pane, the owner who hates streaks on the sunroom.

Crew handoff

The next window cleaner opens the same job. The last visit is already there.

The whole crew sees the same job

Invite workers into the company workspace. Viewers can read job notes. Editors can add what they learned on site. Owners control who stays when someone leaves. The job remembers either way.

$9.99/month per company — not per seat. See company pricing.

SiteSight is job-site notes and crew knowledge, not scheduling or invoicing software.